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If you believe you have received a suspicious email, please report it by contacting us on WhatsApp 237 680 05 80 05 or by calling 222518050

The best way to avoid becoming a victim of hacking is to be aware of common scams. Pay close attention to the emails you receive, they could be an attempt to hack: 1. Misspelled words • Since English is often a second or foreign language for hackers, spelling and grammatical errors can be key indicators… Poursuivre la lecture How to protect yourself from phishing?

Here are some things to look out for if you think you have received a suspicious email: • Links to a website requesting you to verify your account information • Links to a website requesting a bank account number, credit card number, user name or password • Threats to close your account if you do… Poursuivre la lecture How to detect phishing?

Phishing or hacking is a type of online fraud intended to steal your personal information, such as: • User names • Passwords • Credit card details or • Secret questions and answers Phishing is usually perpetrated through an e-mail that looks like an e-mail from MoneyGram or Afriland First Bank. The links in the email… Poursuivre la lecture What is phishing?

The funds can be picked up a few minutes after being sent subject to the opening hours of MoneyGram outlets and local regulation.

• Request the 8-digit reference number from the sender • Go to any of our branches • Fill in a “Service Authorisation” form, ensuring that you tick the “Receive Transfer” box. • Submit the completed form together with your ID card and a photocopy of same to the teller

MoneyGram services are available worldwide. It is offered by all Afriland First Bank branches in Cameroon and abroad. Consult the list of MoneyGram outlets on our website and in our branches.

1- Make sure you send the correct 8-digit transfer reference number. 2- Make sure that the beneficiary has a valid identification document with photo identification, and that the name on the identification document matches the name you provided when sending the funds. N.B.: Your name on the transfer receipt must match your name on your… Poursuivre la lecture What should I do if the beneficiary has encounters difficulties in picking up the funds?

Please contact our cashiers to find out whether the beneficiary’s country allows multiple currencies.

No. But the sender can select the currency if the beneficiary’s country allows for multiple currencies.